The popularity of Mead’s e-book and audiobook services exploded over the last few years. I believe this was catalyzed by COVID, and our deep and consuming need to stay entertained or occupied at the end of the world. Now, even when things have returned to, uh, “normal” in the broad sense, usage of Libby and Hoopla remains at a fairly intense level. Library resources are community resources, and as a user myself, I try to cultivate best practices to be a good member of this large and active community that never actually comes face-to-face. Below, I explore a few simple ways to use Libby and Hoopla that make sense to the individual as well as the community at large.
LENDING PERIODS
Libby users have control over how long they can keep checked out material. Click on “settings” and choose from 7, 14, or 21 days as the default lending period. I listened to almost 140 audiobooks in 2023, so I tend to go through my checkouts pretty rapidly. I have my loan period set to 21 days regardless, because anxiety, even though I rarely have an audiobook checked out to me for more than a week. Shorter borrowing periods might be appropriate for those who have trouble remembering to return their e- and audiobooks once finished. If the book in question has limited copies and a lengthy waitlist, those down the list will be grateful for this expediency. Don’t get me wrong. We are each entitled to the complete checkout period we have selected. Some of us do NOT listen to 140 audiobooks a year, and may only get to read snippets during some fleeting moment of downtime.
WAIT TIME
Library services are a great thing because they are democratic in that anyone with an account has the same opportunity to access material as any other account holder. The Monarch Libby interface gives users access to over 125,000 individual pieces of media, but we generally tend to gravitate toward the bright, new, and shiny things. Publisher restrictions and massive popularity can often mean a bottleneck situation on the user-end. For example, I am really looking forward to listening to Travis Baldree’s runaway gentle fantasy-romance hit Legends & Lattes. There are five copies in the system, and there are currently 277 people in total waiting in line to borrow. I am currently number 117 in line and placed this book on hold toward the end of October. I’m also waiting on Sarah Pearse’s The Retreat which has only 2 copies system-wide. What do I do in the meantime?
Use Libby’s wishlist feature
- Maintain a wishlist of titles you’d like to eventually read
- Limit your wishlist to “Available Now”
- Choose from the list and voila, you are now reading or listening to a great book
Check Hoopla. Sometimes, but not always, Hoopa will carry some overlapping titles with Libby. For example, I had my Harry Potter year in 2019 and the wait for some of the series was a bit lengthy, even with dozens of copies in the system. These days, the series is available on Hoopla, so no wait time (in theory, see below).
HOOPLA
Before the pandemic I could check stuff out from Hoopla any time of day or night. I could use my ten credits with abandon. It was the life. As this service began to pick up steam, users may have noticed that it became necessary to use one’s credits as early in the day as possible. Hoopla has a system-wide collective borrowing limit. Once this limit is hit, users have to wait until the next calendar day to try and borrow material. It’s kind of a good problem to have, because we want our library services to be popular and sought after. The rub lies within how frustrating it can be to miss the opportunity to check out. Not all of us are night owls who will wait til midnight or after to try and do some Hoopla borrowing, or remember to try it out first thing in the morning.
What can the individual user do to help make Hoopla easier for everyone? Not a dang thing. That is a Mead problem, and has been addressed by Mead. The solution we arrived at in 2024 will hopefully resolve these frustrations. Firstly, more funds were applied to Hoopla to expand the daily collective borrowing limit. Secondly, we have reduced the total amount of monthly credits from 10 to 6. STAY CALM this is a great compromise when one realizes certain library systems (cough, cough, Milwaukee) allow their patrons a mere 4 credits per month or fewer.
One final approach I will mention is to use Mead’s Your Next Five Books service. Use the “Additional Information” field to leave a note that says you want Libby books that are available now. We will tailor your recommendations to this metric and hopefully help you get reading or listening to some hidden gems in Libby you might not have considered. I hope this advice is helpful, and happy reading.
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